After your order and payment received, a Wix expert from our agency will contact you within 24 hours (business day) and schedule an appointment at the agency, a callback or a Zoom video call with you depending on your geolocation. We will validate strict specifications together and explain the steps from the start of the service to delivery. We will send you a progress tracking link or follow-up appointments throughout our collaboration. 100% transparency is one of the criteria of our quality charter.

For any error or cancellation request, you can exercise your right of withdrawal within 14 days, by informing us by email at: contact.mywix@gmail.com or by contacting the Management at vine@mywix.fr. We will refund your purchase within 7 days by crediting your bank account.

For all purchases on the My Wix website, we offer the option of paying via PayPal, which will allow you, under certain conditions, to pay in 3 or 4 installments with PayPal at no extra cost.

We are committed to free and informed choice. My Wix is not intended to be superior to other competitors. We have over 10 years of experience and a 100% satisfaction rate according to Google and Wix Marketplace reviews. You are free to compare offers between agencies. By choosing My Wix, you will be guaranteed responsive and competent service, backed by official certifications and recognition.